very, very sad

[lindaj]

"Hello, United Airlines."
"Hi, I'd like to book a ticket from Boston to Santa Fe."
"Is that Santa Fe, Argentina, or Santa Fe, New Mexico?"
"Oh, sorry. That would be New Mexico."
"Well, you'll need to phone our International Reservations department."
"And why exactly would that be?"
"Because you want to buy a ticket to New Mexico."

Comments

[plymouth.livejournal.com]

wow, that's special. while I might sadly expect the occasional random convenient store clerk or such to not know that new mexico is part of the US, you'd think that people working for airlines would have had to book enough tickets to there to have figured out where it is. *sigh*

[lindalee.livejournal.com]

You know, I'm not even asking that the average American be able to list all 50 states on command. 50 is a rather a large number, and you're bound to forget one or two, and then wake in the middle of the night two days later, alarming your bed partner by exclaiming "South Dakota!" or something. But, gee folks, can't we at least recognize them when we hear them? Especially if we work for an airline, in the reservations department?

[sabrinamari.livejournal.com]

I really enjoyed this comment.

"South Dakota"!